Refund Policy

Refund Policy

Druw Audio provides fully-functional, downloadable, try-before-you-buy versions of our software, plugins, VSTs. These allow you to evaluate* those products, before committing to any purchase(s).

Please use this trial period to ensure the software meets your needs, before purchasing a license. All of our software is fully functional and requires registration to enable its trial use.

If you place an order for one of our products, you will be able to download a license key to activate your software after payment has cleared. Once you have activated your product, you are no longer eligible for any refund.

Downloading the registration file implies the loss of the right of withdrawal – Article 16m of the directive on Consumer Rights 2011/83/EC.

*Evaluation does not include the use of any trial version in a commercial production environment.

If you purchased as a consumer, haven’t started downloading, activating, or authorizing the product and it’s been less than 14 days since we accepted your order, you can get a refund for any reason. Please send your request to with the following information:

  • Your order number and your registered email address.
  • Your license key number

If you decide to download, activate or authorize the product within 14 days of purchase then you waive your right to a refund.

Beyond the 14-day period from purchase, all sale is final.